Key insights and analysis of in-person sales tactics and consumer sentiment from Rilla’s team of researchers.

AI coaching beats mystery shopping for leasing.

AI can't replace the human judgment selling requires. So the best teams use it to coach reps, not replace them.

Full visibility lets one manager coach 30-40 reps effectively.

Price causes only a third of home buyer sales objections.

Reps offer discounts nearly 3x more than customers actually request them.

Hive mind coaching aligns your team into one winning sales voice.