For the best experience, please use portrait mode.
Login
Login

THE END OF
Ridealongs

Coach your reps 100x faster
with virtual ridealongs.

AJ

Amanda Jones

2h
@Team always make sure all decision makers are present before you talk about price.
JS

Jason Sontag

Just now
@Nashville @Dallas The customer hesitated on the final price, but Mara followed our script and sold it based on our money back guarantee.

Dunder Mifflin Sales Call

3/12

AI SUMMARY

  • The sales appointment highlighted a customer with a defective HVAC unit and sweltering hot home in the middle of the summer.
  • The customer expressed trust in the technician but expressed hesitancy on moving forward with the project due to cost.
More
MN

Mara Niepolski

28:56
I recommend we replace the entire system with a new, energy-efficient unit for $6,900, which comes with a 10-year warranty and will significantly cut your energy bills.
C

Customer

29:30
$6,900? That's... a lot of money. I wasn't expecting to spend anywhere near that today.
MN

Mara Niepolski

29:30
I completely understand - that's a big investment, and nobody plans for their AC to quit on them like this. Most of our customers are in the same boat, which is why we offer financing options with low monthly payments. With zero percent down, you'd be looking at about $165 a month, which is often offset by the savings on your energy bills.

How It Works

3 Simple Steps

chat 3D logo

01

Talk

Your reps talk to customers in person.

01

Talk

Your reps talk to customers in person.

phone

02

Record

They record their conversations with the Rilla app.

02

Record

They record their conversations with the Rilla app.

notebook

03

Virtual ridealong

You use our AI to do a virtual ridealong in 30 seconds.

03

Virtual
 ridealong

You use our AI to do a virtual ridealong in 30 seconds.

GIVE YOUR COACHES

Superpowers

Coach Fast01

Do a ridealong
in 3 mins.

Get instant visibility into your team’s conversations
and coach your team 100x faster with Rick AI.

01Ask Rick a question
02Rick answers right away
03Send feedback to rep

Welcome to Rick AI.
Ask me anything!

What can the rep improve on ?

Thinking...

Selina did a good job introducing themselves, but they could've set a clearer agenda to set expectations with the customer.1

Transcript

C

Customer

28:56
So what's your plan on how to figure out why the unit is leaking?
SZ

Selina Zhao

29:30
Don't worry, it wouldn't take too long.

Add a comment

@Selina This is the perfect time for you to set a clearer agenda and explain your plan.

Coach Precisely02

Break down every
sales conversation
with science.

Decode every sales conversation into metrics like script score, talk ratio, and more.

181

wpm

Rep Talk Speed

Team Avg 153 wpm

11/12

Script score

Greeting

5

Setting the agenda

4

Company history

2

Five star reviews

2

Inspection

5

Presentation

5

Pricing

5

Financing

5
Coach Everyone03

Coach all your reps at once.

Turn a single moment of feedback into instant team-wide coaching.

Conversation
C

Customer

28:56
Yeah, I've lived here for 7 years. The heating always act up in the winter.
SZ

Selina Zhao

29:30
I get it. I'll take a look and get it working for you again.
00:28:4501:41:56
AJ

Amanda Jones

2h
@Connecticut Always bring up our 5 star reviews before you take a look at their unit.
JS

Jason Sontag

Just now
You need to spend more time in discovery. @Phoenix Let's roleplay this in our training this week
Coach Anywhere04

Talk to Rick AI.
Do your ridealongs hands free.

Rilla meets you wherever you are.
Leave feedback and coach on the go, all with your voice.

Listening...

“Hey Rick,
take me to the part of the conversation where the rep talked about pricing.”

Playing Transcript...

“Yes, we have our full system replacement at $10,500. And we also have a financing plan available at 0% interest.”

Listening...

“Hey Rick,
leave a comment.

Great job here, but don’t forget
to share our 5-star reviews!”

Coach Anywhere

Outside sales coaches spend hours a day driving or on the go.

Rilla lets you coach your people from anywhere in the world, while doing anything.

Josh Campbell - Founder at Rescue Air and Plumbing
Josh CampbellFounder at Rescue Air and PlumbingAt the Superbowl
Mario Resendez - Regional Sales Manager at ReBath
Mario ResendezRegional Sales Manager at ReBathOn a plane
Pete Marchmont - Regional Director at Leafguard
Pete MarchmontRegional Director at LeafguardAt Niagara Falls
Home background
Office background
Gym background
Car background
Plane background
Outdoors background
Sports background
In the sky background

Home

Office

Gym

Car

Plane

Outdoors

Sports

In the sky

Home foreground
Office foreground
Gym foreground
Car foreground
Plane foreground
Outdoors foreground
Sports foreground
In the sky foreground

Home

Office

Gym

Car

Plane

Outdoors

Sports

In the sky

Kristina Godfrey



Sales & Service Manager at Beacon Home Services

At home office

Fred Freund



CEO at Castleworks

At work

Lisha Li



Head of Market Development at Rilla

Working out at gym

Owen Webb


Engineer at Rilla


Driving

Alicia Powers



General Manager at Kohler Services

On a flight

Silvia Nestares



Manager at My Plumber Plus

Hiking in Grand Canyon

Josh Campbell


Founder at Rescue Air and Plumbing

Superbowl

Sebastian Jimenez



CEO at Rilla

Skydiving

01

Ridealongswith Rick

Whether you're working out, driving, or on the go, coaching your team has never been easier. Say “Hey Rick” and coach
without lifting a finger!

Ridealongs

02

Roleplaywith Rick

Talk to Rick and roleplay different sales scenarios and objections so you can practice closing the deal.

Roleplay

03

Rehashwith Rick

Rick can analyze your call and come up with a rehash plan 
and overcome the initial objection — completely hands free!

Rehash

More Ridealongs

Joe Adams
Coached
100x more
with Rilla
"I've literally coached a 100x more sales calls in the 4 to 8 weeks than I have in the 5 years that I've been doing this."

Joe AdamsCEO at Adams Auto

Brand Logo

+40%

Average increase 
in close rates

+17%

Average increase
in ticket price

Eric SmitheyBackground ImageMike DavisTom BlackAmber Hamil & a coworker
Life before
and with Rilla

+5 Points

In Close Ratio

Pella light logo
"Over the first 5 months we saw a five point increase in our close ratio. I refer everyone I can to Rilla."

Eric SmitheyGeneral Manager of Sales

Brand Logo
"We have done mystery shopping for a number of years, but it didn't get us a true accurate representation of what our customers were experiencing because they weren't a real customer."

Rachel StarrattSenior VP of Sales & Marketing

neighborly light logo
"Increasing the value of the ticket and increasing the odds of conversion turns Rilla into a clear choice investment that will pay off."

Mike DavisCEO

apollo home logo
"When we bring a new salesperson in, Rilla has cut the training time in half."

Tom BlackCEO

Brand Logo
"Before Rilla, I was coaching 2 people a week. Now I'm giving feedback to 2 people every 25 minutes."

Amber HamilSales Success Manager

coach with the best

3,208,192

Ridealongs done in Rilla

“The flexibility of being anywhere with any technicians at any time is a gamechanger.”

John Thomas

Supervisor Technician

Let's Do This

Sales is a sport. Coach your people like athletes.

© 2026 RillaAll Rights Reserved

PrivacyTerms & ConditionsSecurityChangelog

Design by