Additional Terms:

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Marketing: Customer agrees to participate in a Case Study with Rilla. Customer may be asked to participate in a video or phone interview about their experiences working with Rilla, which may be utilized in a written case study and/or video testimonial. Any video or written Case Studies may be displayed on the Rilla website or distributed as part of Rilla’s sales and marketing practices and may include use of the Customer’s logo. Rilla may identify relationship with Customer on its website and on sales and marketing collateral. Case Study content is subject to approval by the Customer before publishing. Customer also agrees to act as a reference for prospective customers, investors, or analysts.

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Scope and Service Detail: The Rilla Speech Analytics Software Includes Access to the Rilla Web-app and the Rilla Mobile app. Rilla will undertake commercially reasonable efforts to make the Software available twenty four (24) hours a day, seven (7) days a week. Rillavoice will provide reasonable support for the use of the Services, including but not limited to email, phone, chat, and screen-share support. The only cost that counts towards the license is the cost of a Recording License. Customer can add as many admin users and managers for no additional cost.

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Customer Data: Customer will own all right, title, interest, and responsibility in and to Customer Data including audio files, transcriptions, and analytics provided by our Software. Company will own all right, title and interest to the Rilla Software platform, as well as all the machine learning algorithms developed as part of this service.

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Additional Recording Licenses: Customer may add additional Recording Licenses during the Production Term for the annual price per license stipulated above. A Recording License can be automatically activated through the Rilla Webapp, or by written request by the Customer to Rilla.

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Recording Compliance Obligation: Customer agrees to comply with all applicable federal, state, and local laws and regulations governing the recording of audio, video, or any other form of data ("Recordings").

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For information on our privacy policy please visit the Rilla Privacy Policy page at Rilla.com

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