Shipping & Handling Your Scooters
RILLA ships all merchandise via APC delivery company worldwide.
Most orders are dispatched within 24 hours of placing an order and estimated delivery time can vary base on location, weekends and holiday times. Transit time is decided by an order’s contents and remaining vacation spot. Shipping prices are decided by the load of an order’s contents.
Orders are sometimes processed throughout common business hours. Store hours are as follows:
Monday – Friday: 10am – 5pm
RILLA ships all merchandise using APC overnight (UK), Royal Mail and UKMail (international) .
UK: 1 – 2 days
USA: 4 – 8 days
Europe: 2 – 3 days
Rest of the world: 3-7 days
If your product has a prolonged estimated delivery time RILLA will notify you by e-mail.
RILLA freestyle stunt scooters do require a signature from the recipient. All deliveries are sent out via a tracked and signed for delivery option to ensure customers receive their goods on time and safely.
Customers who provide an incomplete shipping address (e.g., missing an apartment number) or refuse a package are responsible for any additional shipping costs that may incur.
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